Returns & Exchanges

At 24/7 Gym Equipment, we want you to be fully satisfied with your purchase. If your new gear doesn't meet your fitness goals, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to begin the return process.

• 2.
  Prepare the Equipment

  Ensure the item is in its original packaging, including all bolts, manuals, and accessories, to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.